Shipping Policy

1. Order processing times

All orders are processed within a maximum of 48 business hours . (excluding weekends and public holidays) following confirmation of your order.
Please note that during periods of high traffic (sales, holidays, promotions, etc.), processing may require additional time. We cannot be held responsible for delays caused by these exceptional circumstances.

2. Shipping method and delivery time

We offer a single delivery method , entirely Free , no minimum purchase required.

Metropolitan France:

• Standard delivery: [5 to 8] business days — Free of charge
  

3. Shipping Restrictions

We do not impose. No shipping restrictions currently. All serviced areas can benefit from free delivery.

4. Tracking your order

Once your order has been shipped, you will receive a Shipping confirmation email containing your Tracking number .
You can track the status of your delivery via the website of the relevant carrier.

5. Damaged or lost items

If you receive a damaged item or if your order is lost during transport, Contact us immediately .
We will do what is necessary to resolve the issue as quickly as possible, which may include a replacement or a refund , depending on the case.

6. Customs and import duties

For orders destined for international locations, customs duties or import fees may apply according to the regulations of the destination country.
These potential charges are the responsibility of the customer and are not included in the order price.